Terms and Conditions

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By using this Site, you agree to the following terms of use. If you do not agree to these terms, you may not use this Site. Sven Can See® reserves the right, at any time, to modify, alter, or update these Terms of Use. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.

General
The information contained in this Site, including but not limited to the rules that govern the use of the Site, is subject to change without notice. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed.

Copyright
All Web site design, text, graphics, and the selection and arrangement thereof are Copyright of Sven Can See®, a division of Cross Research & Development, Inc. All rights reserved., or in the case of product material, all text and graphics are Copyright by the original owner. ALL RIGHTS RESERVED. Permission is granted to copy electronically and to print in hard copy portions of this Web site for the sole purpose of using this Web site as an information resource (or of ordering goods or services and using this site as a shopping resource). Any other use of materials on this Web site-including reproduction for purposes other than noted above, modification, distribution, or reproduction-without the prior written permission of Sven Can See® is strictly prohibited.

Trademarks
The Sven Can See Web site and Sven Can See logo are service marks of Sven Can See, a division of Cross Research & Development, Inc. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Order Acceptance
The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Sven Can See reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of any order. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and Sven Can See reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted). Any attempt to cancel an order is subject to the terms and conditions the cancellation policy.

Cancellation Policy

SvenCanSee.com endeavors to expedite all orders to customers as quickly as possible. In the event you find that you need to cancel an order, change an item in an order, or change the shipping address, please call us at 1-800-985-4581. A formal cancellation request is required and must be in writing by either email or fax. Generally we cannot cancel an order once it has shipped, some fees may apply. However, the sooner you call the better our chance of catching the order in time. If we are unable to make the change before the order is processed and shipped, you may need to return the item.

Force Majeure
Neither party shall lose any rights hereunder or be liable to the other party for damages or losses, except for payment obligations, on account of failure of performance by the defaulting party if the failure is the result of an Act of God (e.g., fire, flood, inclement weather, epidemic, or earthquake) war or act of terrorism, including chemical or biological warfare; labor dispute, lockout, strike, embargo; governmental acts, orders, or restrictions; failure of suppliers or third persons; or any other reason where failure to perform is beyond the reasonable control, and is not caused by the negligence, intentional conduct or misconduct of the defaulting party, and the defaulting party has exercised all reasonable efforts to avoid or remedy such force majeure. The defaulting party must provide written notice of the force majeure event to the remaining parties within two (2) business days of such event.

Security of Payment
The buyer hereby grants to Sven Can See, and all known affiliates a first priority security interest in the products purchased to secure the payment of the product, this includes all products purchased for resale to another company, institution or individual.

All issues of payment will be resolved under the statutes and jurisdiction of the Commonwealth of Massachusetts.

By accepting our Terms and Conditions, you are also accepting our Returns Policy

Returns Policy
Sven Can See® works. We are confident you will love this product and won't be able to go on another outdoor adventure without it. However, if you find you are not satisfied within 60 days of purchase, we will happily take the product back. Sven Can See® is not responsible for improper use or application. When used as directed, you may return Sven Can See® for a full refund within 60 days.

Please complete the Returns Form for all returns.

Contact Us

For more information and any other inquiries contact us by phone at 1-800-985-4581 or click here to use our email form.

FAQ

Have questions? We have answers!
Click here to view our Frequently Asked Questions and Answers.